Buying guide
From Design
Consultation
to Delivery.
Our guide to product selection to Delivery times.
Discuss Your Project →Estimated times only. Design approval, trial assembly where applicable, loading, sailing connections, customs and local transport require additional time.
Design & Confirmation
From your requirements to the approved quotation and final specification.
Initial Design Consultation
Discuss your model, intended use, layout and project requirements with our design team.
Deposit Payment
Once the design and quotation are agreed, pay the deposit as arranged.
Confirm Colours & Details
Confirm colours, finishes, options and the production specification.
Production & Dispatch
Production to the approved specification, followed by preparation for dispatch.
Production BeginsEstimated
Manufacturing follows the approved design. Estimated production is approximately 30 days per unit.
Production Complete
The product moves to the applicable checking and dispatch preparation stages.
Trial AssemblyPanorama only
Only Panorama modular units require this stage.
Loading for Dispatch
The product is carefully packaged and prepared for shipment.
Sea Freight & Collection
Arrival at a local port, followed by customer-arranged clearance and onward transport.
International Sea FreightEstimated
Estimated 50–60 days from vessel departure to the destination port.
Arrival & Customs ClearanceCustomer
The customer arranges customs clearance and pays the associated charges.
Port CollectionCustomer
The customer arranges collection of the unit from the port.
Haulage to Your SiteCustomer
The customer arranges and pays for onward haulage to the delivery address.
Project responsibilities
Who is responsible?
Services and charges remain subject to the agreed quotation.
Before you order
Questions worth checking early.
Do all products need trial assembly?+
No. Only Panorama modular units require trial assembly.
Does the 50–60 day estimate include delivery to my site?+
No. It is the estimated sea journey from vessel departure to a destination port. Customs clearance, port collection and local haulage require additional time.
Who arranges customs clearance and local delivery?+
For capsule pod projects, the customer arranges and pays for customs clearance, port collection and onward local haulage unless the agreed quotation states otherwise.
Ready when you are
Ready to start your project?
Tell us your preferred model, intended use, site and space requirements.